Skip to main content

Safety Guidelines

PomeConnect is designed with safety as a top priority. Follow these guidelines to ensure safe and reliable operation of your system.

Electrical Safety​

PomeConnect operates within strict electrical boundaries to ensure user safety:

  • The system runs on a maximum voltage of 5 volts
  • Power is delivered through the Master Module, which regulates and distributes energy to all connected modules via magnetic contacts
  • Do not connect external power sources - this can disrupt internal protections and cause permanent hardware damage
  • Do not connect third-party electronics - only use sensors and development boards certified by PomeLabs

Using Official Modules​

PomeConnect is a closed hardware ecosystem designed for safe operation:

  • Use only official modules provided or certified by PomeLabs
  • All official modules include built-in protections for fault-tolerant operation
  • Third-party or homemade modules may cause unpredictable behavior or hardware damage
  • Using non-certified components may void warranties
  • Source modules only through PomeLabs or authorized partners

Magnetic Connections​

The magnetic connection system ensures safe and correct assembly:

  • Modules are designed to fit in only one orientation
  • Align modules gently - magnets will guide correct alignment
  • Avoid forcing connections or connecting in wrong directions
  • Follow the labeling and physical indicators on each module
  • Handle with care to maintain hardware integrity

Environmental Care​

Protect your modules from environmental hazards:

  • Use in dry, dust-free, and anti-static environments
  • Avoid water, humidity, and extreme temperature fluctuations
  • Place modules on non-conductive surfaces (plastic, wood, anti-static mats)
  • Avoid metal tables or ungrounded surfaces

Storage and Handling​

Proper care extends the life of your modules:

  • Store modules in dedicated protective cases when not in use
  • Handle with clean, dry hands
  • Avoid dropping, bending, or stacking modules
  • Encourage careful handling habits among users

Maintenance​

PomeConnect requires minimal maintenance:

Software Updates​

  • The web platform updates automatically
  • No manual installation required
  • Updates include new features, activities, and bug fixes

Hardware Care​

  • Clean occasionally with a soft, dry cloth
  • Avoid liquids, solvents, or abrasive materials
  • If a module becomes unresponsive or damaged:
    1. Stop using it immediately
    2. Report to your instructor or technical lead
    3. Contact PomeLabs support if you're an administrator

Support​

For technical issues, replacement parts, or warranty questions:

With proper care and maintenance, your PomeConnect system will provide reliable service for years to come.